At PRATISHTHA BAZAAR the management and the employees are committed to secure a long-term partnership with customers by providing world class solutions and services that exceed expectations. We recognize that consistent satisfaction of customer needs is essential to business survival. We diligently work towards securing a long term partnership with each customer and we intend doing this by Developing a productive work environment and fostering a performance based culture Continual improvement of processes that will lead to achievement of higher levels of performance. Focusing on managing, leading and developing people resulting in proactive employees, positive management and high performing teams Ensuring that quality standards are met prior to delivery of all products and services, through appropriate quality control and quality assurance practices we emphasize Quality through:

COMMITMENT:
The Management is committed to the Quality endeavor by providing all the necessary resources in terms of manpower, skills, tools etc. Management Review meetings are conducted quarterly to monitor the effectiveness and continuing suitability of the quality system. The responsibility for the performance of the quality system in the organization, including international standards and associated procedures is assigned to the Management Representative.

INVOLVEMENT:
A Software Engineering Process Group (SEPG) exists in the organization with representation from the software groups. This group is primarily responsible for establishing, maintaining and constantly improving the organization's software processes and software assets like repository of project data and metrics. A Software Quality Assurance Group (SQAG) is established whose role is to conduct regular audits and reviews in the projects to ensure compliance to organization standards. They are responsible for early detection of problems/ warning in the project, gathering process improvements and sharing learning across projects. An Information Security Council (ISC) is established with representatives from every department in the organization. ISC members are responsible for information risk management, a concept built using principles of the Confidentiality, Integrity and Availability triad. They also partake in incident management, information classification and labelling, disaster recovery / business continuity and internal auditing activities. A strong Training department with trained and experienced training professionals exists. Regular training on technical as well as soft skills is provided to all employees to sharpen their skills and knowledge.

Value Added Services Peer Reviews & Testing:
PRATISHTHA BAZAAR's well-defined process for conducting peer reviews aims for an independent assessment of the content and quality of the work products under review. Testing encompasses Unit, Peer, Integration, System, I-Lab and Acceptance testing.

CONTINUOUS IMPROVEMENT:
Model based approach: In corroboration with the Quality goals, PRATISHTHA BAZAAR has a well-structured Business Management System (eProc), having a strong process focus and comprising of Procedures, Guidelines, Standards and Templates adhering to the requirements.

Impending goals:
We strive to continuously improve our processes and performance.